Troubleshoot a failed download

Check the link, sign-in, source availability and daily limit.

Harudown · Updated 2026-11-04

1. Get started

Copy a fresh supported share link from the original post and ensure the post is public.

2. Check and continue

The source or analysis service may be temporarily unavailable. Failed analyses count toward your daily allowance, so avoid repeated requests.

3. Save and review

Use the same browser and account as the result. Retry preparing the download before analyzing again.

4. More information

If the source has expired, check your connection and storage, then analyze a fresh link. Free allowances reset at midnight Korea time.

Frequently asked questions

Should I keep analyzing the same link?

Repeated attempts may consume your allowance. Check the original post and your account first.

Check a link →

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